Skip to content

Enrolling as a Patient of a Practitioner Consulting from MMC, Making Appointments, Paying for Appointments and Arriving at our Site

Welcome to Mayfield Medical Connection, where health gets better. MMC supports the practice of local doctors who provide quality care for you and your family.

For your GP or health practitioner to get to know you well as a new patient they need time to take a great health history, identify your health goals and map a way forward for your best health journey. Therefore,  ALL new patient appointments are booked as long appointments and may be attended by a nurse as well as your new doctor.

Regular Patient? MyMedicare and MMC – We registered for MyMedicare – now you can too

MMC has joined thousands of healthcare providers across Australia in registering in MyMedicare, a new voluntary registration system that will help us provide you with great continuity of care. A great relationship with your GP has been proven to increase health outcomes.

MyMedicare allows you to nominate a general practice and general practitioner as your regular healthcare provider.

Although there has been much media around the government tripling the bulk billing incentive, please understand that even still, the Medicare payment does not cover the cost of providing an appointment.

Patients who register with our practice with MyMedicare may benefit from:

  • access to longer telephone consultations, from 1 November 2023
  • more regular visits from their GP and better care planning for people living in a Residential Aged Care Home, from August 2024
  • connections to more appropriate care in general practice for people with chronic conditions who visit hospital frequently, from mid-2024.

If you have a valid Medicare card or Department of Veterans’ Affairs (DVA) Veteran card and have had two face-to-face consultations with us in the last 24 months, you are eligible to register with us for MyMedicare. Registration is easy.

To register as a MyMedicare patient, you can:

  • fill out a registration form at our practice
  • complete the registration process in your Medicare Online Account
  • ask our team to start the registration process – you can then complete registration in your Medicare Online Account.

Ask about MyMedicare next time you talk to us. For more information visit

New Patients – Our community’s need for general practice care is at unprecedented levels at the moment which means that appointments are booked out in advance. In order to maintain appropriate service, many of the GPs consulting from MMC have had to close they’re books. If you would like to become a patient of a GP who works from MMC, please be proactive for your health and book in for a new patient appointment BEFORE you have an acute need, it is impossible to jamb a long appointment into a packed out diary, but with notice we can have you seen at a time that will work for everyone.

New patient appointments may be made online by clicking on our BOOK NOW button and following the prompts. For further convenience, download AutoMed’s AMS Connect app. Once you have secured an appointment  filling and emailing this form will add efficiency to your on-boarding. Or you may print, fill and post or drop in. We are best able to support a quality initial experience if you can get your registration form back to us at least one business day before your first appointment. Emailing your form will not secure an appointment, please go online or call to book.

In order to provide you with the quality care you deserve, the GPs that consult from MMC bill privately. This means that there is a fee for all services provided by your doctor for everyone. Each GPs fee list may be found on their bio page.

Some booking and billing nuts and bolts:

  • When booking, you will be asked to enter your bank card details. The cost of a standard appointment will be held securely by our external online booking provider. At the end of your appointment, this fee is released and the appropriate charge for your appointment will be debited from your card.
  • Telehealth and phone consultations are available if you have been seen in clinic in the last 12 months AND it is appropriate for your care. You will be asked for a deposit for this type of consultation prior to your appointment.
  • Need to cancel your appointment? Make sure you cancel a minimum of four (4) hours prior to your appointment or your held funds will be taken as a non-attendance fee.
  • 24 hours prior to your appointment you will receive a link to BetterConsult allowing you to provide a guided overview of issues you would like to bring to your GP or Nurse at your appointment. You will be able to add issues using simple terms and will be guided through relevant questions depending on your response. You will be able to add multiple issues. Your privacy will be securely protected through the process.
    Of course you may opt out of this service anytime, or simply not respond to the link.
  • MASKS – you will only be required to wear a mask if you have respiratory symptoms. We retain the right to refuse entry, but will do our best to ensure your health needs are met.
  • Workers Compensation: all consultations are to be paid for by the patient at the time of service. We will provide a receipt so that you can be reimbursed directly from your insurer. Please note: if during your consultation you seek assistance for matters NOT related to your WC claim, a separate private fee will be charged relevant to your service.

MMC uses texts to communicate with the patients of the practitioners that work from our site. You may opt out, but it will affect the efficiency of the service you receive, so we ask that you remain opted in.

If there’s a queue when you arrive, patients may now use our self-check in and check out kiosk, opposite the reception desk. If you’d like a hand, just let us know.

Our site offers ramps for access and otherwise easy accessibility including an accessible public toilet.

Parking is on street only. All who work at MMC are careful not to take car parks near our site in order to leave them free for our patients.