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Some of the GPs consulting from MMC welcome new patients. However please understand that community demand on doctors time is currently at an unprecedented level. To ensure they are able to effectively care for their current patients, many of the GPs consulting from MMC have their books closed for the time being. We are doing our best to assist them to manage this situation. New patient appointments are necessarily long so your new GP can get to know you and your needs. The scarcity of appointments means there is often a wait of at least a few weeks for a new patient appointment. If you would like to see a GP consulting from MMC it’s a good idea to do so before your need is acute so we can schedule that long, initial appointment at a time that suits you.

New patient appointments may be made using our ‘BOOK NOW’ button or by downloading our appointing app AMS Connect. If you need a human, give us a call, we’ll do our best 0249682157.

When booking, you will be asked to enter your bank card details. The cost of a standard appointment will be held securely by our external online booking provider. At the end of your appointment, this fee is released and the appropriate charge for your appointment will be debited from your card.

We have a Patient Registration Form available to help onboard you efficiently. Once you have an appointment booked, you may fill this out and email or download and fill in manually. If going old school, please ensure we receive it at least one business day prior to your first phone OR on site consultation.

Email to or drop in/snail mail  to 55 Hanbury St, Mayfield, NSW 2304. REMEMBER, YOU NEED TO GO ONLINE OR CALL TO MAKE AN APPOINTMENT BEFORE YOU SEND US YOUR FORM (sorry for yelling).

Email is not considered to be a secure messaging platform. If this concerns you, you may fax it to us on 02 4968 1912 or you may call out team on 02 4968 2157 to provide your details by phone.

The GPs working from MMC run by appointment only, you can make an appointment with your usual doctor online through our website or our Facebook page facebook/mayfieldmedical, just look for the appointment tab and follow the onscreen prompts. If you are an existing patient and you can’t make an appointment online, it may be because your usual doctor isn’t listed on your file. Give us a call and we’ll fix this for you.

Appointments cannot be made via email.

Medical emergencies and urgent cases are triaged by our trained staff.  The GPs working from MMC save ‘on the day’ appointments for urgent and unexpected health issues. Please be proactive about your care and book your routine appointments (eg. scripts) 2-3 weeks in advance. this preserves on the day appointments for urgent and acute issues when we all need them.

Please call 000 and speak with the ambulance service. Emergency medical care should be directed only to the ambulance service via 000 or to your closest hospital with an emergency department, for example, John Hunter, The Calvary Mater or Belmont Hospital.

We have both male and female doctors and nurses working from MMC.

No, we have Australian Clinical Labs onsite, they are open from 8am-4:30pm Monday to Friday. Click here to find out about Australian Clinical Labs.

We support the practice of GPs, allied and complimentary health practitioners and Australian Clinical Labs pathology service. We see ourselves as the hub that supports our community’s healthcare.

The general practitioners that work from our site provide general treatments such as: skin checks and minor surgery, chronic disease management, health checks and preventative health but they can also refer you to specialists and allied health when needed.

We also provide Complementary Therapies: herbalism, naturopathy and iridology.

Yes if we have your correct mobile number. Please let administration know and confirm your correct mobile number.

If you can’t get to an appointment, let us know ASAP so someone else can use your time. Please allow four (4) hours notice to cancel or change an appointment.

If your appointment is not attended or you arrive too late you will be required to pay a non attendance fee to make up for your GPs wasted time.

Some of the GPs working from MMC offer home visits to our regular patients who live within a reasonable distance from MMC.

Home visits are both granted and charged at the discretion of your GP.  Home visit appointments are made by phoning with your request and we will call you back with the details of your visit or alternative options.

If you need medical care outside of our opening hours call GP Access After Hours (GPAAH) on 1300 130 147 between 5pm and 8am weekdays or over the weekend to be triaged into an appointment or a house call.

In the case of an emergency, dial 000 or present at the Emergency Department of your nearest hospital.

GPs are paid for the time they spend helping their patients. If you need to speak with your GP, you need an appointment. GP practice time is necessarily dedicated to the patient currently in an appointment, therefore our GPs do not take calls.

If you need to speak to your GP, please make an appointment. When appropriate for your care, the GPs who work from MMC offer telephone and telehealth (video) consultations.

Unrestricted parking is usually available on the street outside or in the Mex Club car park opposite.

Our practice has access ramps.

By practice policy, you will be added to our lists for reminders for pap smears, immunisations and other preventative health care services. If you do not wish to be included, please advise your GP or nurse.

You will be contacted by the surgery if the GP wishes to discuss your results with you. Recall appointments are charged in the same manner as initial appointments. If you don’t hear from us and you are still concerned or your symptoms persist, please make a follow up appointment.

Email is an environmentally friendly way to remain in contact with you and allows us to send you important information.

We will never spam you.

Your medical record is a confidential record.  Records are kept of your visits and treatment.  MMC adheres to Privacy Act 1988 and the Australian Privacy Principles (APP) 2015 and maintain the security of your personal health information at all times ensuring that this information is only available to authorised third parties and necessary MMC employees. The contents will be divulged only with your consent or when justified by law.  Patients of GPs who work from MMC have the right to access their personal health information under the Privacy Amendment (Private Sector) Act 2000 after providing adequate forms of identification and following the process required by law. Dependent on staff time required to assist you, fees may apply. Please feel free to request information in regards to the policy and procedure.

We comply with the Privacy Act 1988 and the Australian Privacy Principle (APP) 2015 in the way we collect, store, use and disclose health and personal information.  It may be necessary for parts of your medical records to be disclosed to medical professionals who are pertinent to your care, treatment or tests. It may also be necessary in order to assist in activities necessary to administer the practice of your GP; for example to your insurer, or the organisation paying for your treatment. If you wish to discuss any of the above please ask our administration team or call 0249682157. Our full privacy policy is available here or by request.

MMC LOOOOVES constructively delivered feedback! If we’ve done badly, this is your opportunity to help us to improve for all of our sakes. If we’ve done well and your happy, hearing about it gives us a buzz.

If you ever wish to provide us with feedback you are most welcome, good or bad. Please give us a Google review, talk to our administration staff, send us a letter or provide anonymous written feedback in our feedback box on site.


It is practice policy NOT to prescribe drugs of dependence for example Benzodiazepine, Narcotics etc.

If you are a new patient seeking prescriptions of a narcotic analgesia kind, they will not be given without significant documentation from past, recent practitioners.

Our Business Manager is happy to discuss any issues or concerns you may have. We absolutely commit to doing our best to resolve all issues. However, we will not tolerate abuse of any kind. Offenders will be escorted from the premises and will not be welcomed back.

No, it’s terrible for your health!

All workers’ compensation consultations are to be paid for by the patient at the time of service. We will provide a receipt so that you can be reimbursed directly from your insurer. Generally, you will receive your funds in 48 hours. Please note: if during your consultation you seek assistance for matters NOT related to your WC claim, a separate private fee will be charged relevant to your service.


The GPs who work from MMC set their own fee schedules. However, for the sake of patient convenience, they currently use the same fee structure which may be found here. The fee schedules of the GPs who work from MMC may change without notice and may vary individually. To see the fee schedule of your usual GP, check their bio.

If you have a debit card, each GP is linked to our Tyro machine which can be used to provide an immediate refund of your rebate.

You can give Medicare your details by calling 132011 or by attending an office personally. Medicare offices are now in the Centrelink Office in Hunter Street in town, or at Kotara, Wallsend or Charlestown shopping centres. They will need your 6 digit BSB, your account number and your account name.

No. Please feel free to complain to your local Federal Member, Sharon Claydon. We think this is stupid too!

Rebates vary depending on the service. We recommend you speak with our receptionists for a breakdown of what your costs may be (02) 4968 2157


Click this link to see the MBS rebate schedule.